Most businesses collect more information than they realize. Customer details, invoices, appointments, inventory records, sales figures, service requests and internal reports may be spread across spreadsheets, email, accounting software and other systems. Having data is not the same as having useful information. The real value comes from organizing it so people can find what they...
Cybersecurity can sound intimidating, particularly for a small business without its own IT department. Fortunately, improving security doesn’t always require expensive equipment or complicated systems. Several basic practices can significantly reduce unnecessary risk. Use multifactor authentication A password alone provides limited protection if it becomes compromised. Multifactor authentication requires another form of verification before allowing...
We use web applications every day. Online banking, appointment scheduling, customer portals and inventory systems can look very different, but many rely on the same basic components working together behind the scenes. Understanding those components can also help a business make better decisions when planning a new website or application. The user interface The part...
Small businesses often rely on repetitive processes simply because those processes have always been done that way. Someone downloads a spreadsheet, copies information into another system, renames files, sends the same email or manually creates a report every week. Individually, these tasks may only take a few minutes. Over the course of a year, they...